Our Premium Membership comes with a Pass Guarantee for all accounts. If you properly use the study materials on TopTests.co.uk (namely, pass all the mock tests), we promise you a passing grade on your written multiple-choice theory test or we'll refund your money.
Important: Please note that it's not an unconditional money back guarantee, but a Pass Guarantee. This means that it's only applicable if you fail your theory test after passing all our mock tests.
Terms and Conditions
You must have passed all the mock tests for your type of vehicle (car or motorcycle) on TopTests.co.uk as a Premium user at least once and not earlier than 30 days before your exam date.
You must send us a copy of your failed theory test results.
You must be the primary account holder. Additional family members that got their free accounts as part of the Family Sharing packages are not covered by the Pass Guarantee and not eligible for any kind of refund.
How to Claim:
Just send us an email with proof of your failed exam in the form of a letter from the theory test centre or a printout/photo showing theory test failure that clearly displays the date the test was taken, the name, and address. This information must match the information used for your purchase at TopTests.co.uk. You must submit proof of failure within 30 days of your purchase of the Premium Membership.